Name [ DevCourseWeb.com ] Udemy - Mb-230 - Microsoft Dynamics 365 Customer Service Mastery

File Type video

Size 797.88MB

UpdateDate 2024-9-7

hash *****2E191EAAF95FDF0A247AC8CC1F19419D04

Hot 3

Files Get Bonus Downloads Here.url | 182B ~Get Your Files Here !/1 - Introduction to Customer Service/1 - Introduction.mp4 | 44.94MB ~Get Your Files Here !/1 - Introduction to Customer Service/2 - Creating a Trial account.mp4 | 39.48MB ~Get Your Files Here !/1 - Introduction to Customer Service/2 - Trial link.txt | 184B ~Get Your Files Here !/2 - Basic Case Management/3 - Case Walkthrough.mp4 | 60.34MB ~Get Your Files Here !/2 - Basic Case Management/4 - Case Management.mp4 | 49.18MB ~Get Your Files Here !/2 - Basic Case Management/5 - Stages in Case Lifecycle.mp4 | 44.93MB ~Get Your Files Here !/2 - Basic Case Management/6 - Case Status.mp4 | 23.57MB ~Get Your Files Here !/2 - Basic Case Management/7 - Customer Service Admin Center.mp4 | 13.81MB ~Get Your Files Here !/3 - Advanced Case Management/8 - Customizing Case Resolution Form.mp4 | 21.66MB ~Get Your Files Here !/4 - Queues Routing Rules/10 - Routing Rules.mp4 | 24.24MB ~Get Your Files Here !/4 - Queues Routing Rules/11 - Converting Activity to Case.mp4 | 22.93MB ~Get Your Files Here !/4 - Queues Routing Rules/12 - Subjects.mp4 | 20.22MB ~Get Your Files Here !/4 - Queues Routing Rules/9 - Queues.mp4 | 36.42MB ~Get Your Files Here !/5 - Case Relationships/13 - Parent Child Cases.mp4 | 29.01MB ~Get Your Files Here !/5 - Case Relationships/14 - Merging Cases.mp4 | 12.49MB ~Get Your Files Here !/6 - Email Configuration/15 - Email Configuration.mp4 | 26.79MB ~Get Your Files Here !/6 - Email Configuration/16 - Automatic Conversion of Emails to Cases.mp4 | 78.15MB ~Get Your Files Here !/7 - Knowledge Base KB Management/17 - Introduction to Knowledge Base Articles KB Articles.mp4 | 21.66MB ~Get Your Files Here !/7 - Knowledge Base KB Management/18 - Knowledge Base Article creation and resolution.mp4 | 54.78MB ~Get Your Files Here !/7 - Knowledge Base KB Management/19 - KB Article Versions.mp4 | 70.75MB ~Get Your Files Here !/7 - Knowledge Base KB Management/20 - Creating KB Article from a Template.mp4 | 17.21MB ~Get Your Files Here !/7 - Knowledge Base KB Management/21 - Convert Cases to KB Articles.mp4 | 42.48MB ~Get Your Files Here !/7 - Knowledge Base KB Management/22 - KB Article Settings.mp4 | 23.30MB ~Get Your Files Here !/7 - Knowledge Base KB Management/23 - Service Providers.mp4 | 19.53MB ~Get Your Files Here !/Bonus Resources.txt | 386B