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Name [ TutPig.com ] Udemy - Mastering Customer Service Skills

File Type video

Size 1.49GB

UpdateDate 2024-10-6

hash *****AA1A6FB4F7B3364A55C5D323FA08761234

Hot 4

Files Get Bonus Downloads Here.url | 176B ~Get Your Files Here !/1 - Introduction to mastery of customer service skills/1 - Introduction to mastering customer service skills.mp4 | 128.49MB ~Get Your Files Here !/2 - Important definitions in Customer Service/2 - Customer Service Language.mp4 | 63.83MB ~Get Your Files Here !/2 - Important definitions in Customer Service/2 - The-language-of-customer-service.pdf | 649.32KB ~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Cultivating-Self-awaress.pdf | 501.17KB ~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Self-awarenessv3.jpg | 1.64MB ~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Skill 1 Selfawareness Standing your ground.mp4 | 174.83MB ~Get Your Files Here !/3 - Skill 1 Selfawareness/3 - Values.jpg | 260.32KB ~Get Your Files Here !/4 - Skill 1 Selfawareness What did your learn about yourself/4 - Skill 1 Selfawareness recap.mp4 | 33.02MB ~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - Skill 2 Empathy.mp4 | 201.50MB ~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - empathy-map-1-fin.pdf | 467.62KB ~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - empathy-map-2-example.pdf | 1.03MB ~Get Your Files Here !/5 - Skill 2 Empathy Act with your heart/5 - empathy-map-2-fin.pdf | 1.02MB ~Get Your Files Here !/6 - Skills 3 Understanding customers problems/6 - Recognizing-the-emotions-in-the-expressions-answers.docx | 1.48MB ~Get Your Files Here !/6 - Skills 3 Understanding customers problems/6 - Skill 3 Understanding customers problems.mp4 | 378.72MB ~Get Your Files Here !/6 - Skills 3 Understanding customers problems/6 - Slide30-emotion-activity.png | 842.17KB ~Get Your Files Here !/7 - Skill 4 Curiosity/7 - Curiosity-puzzle.pdf | 589.93KB ~Get Your Files Here !/7 - Skill 4 Curiosity/7 - Skill 4 Curiosity Earn the respect of customers.mp4 | 187.75MB ~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - Practice-1-the-food-is-not-right.pdf | 2.47MB ~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - Practice-2-refund.pdf | 2.36MB ~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - Skill 5 Dealing with difficult customers Flex your muscles to solve problems.mp4 | 241.39MB ~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - elastic-with-credit.png | 666.96KB ~Get Your Files Here !/8 - Skill 5 Dealing with difficult customers/8 - empathy-statements.pdf | 51.28KB ~Get Your Files Here !/9 - Closing/9 - Wrapping up.mp4 | 99.98MB ~Get Your Files Here !/Bonus Resources.txt | 386B

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